Best Bunk Beds supplies Triple bunk beds flat-packed and palletised through third-party nationwide and international hauliers. Standard delivery is to kerbside rather than into individual rooms. Vehicle size, tonnage and tail-lift availability depend on the order, delivery address and road restrictions. The customer must arrange staff to receive and unload the delivery unless a 7.5-tonne tail-lift vehicle has been confirmed, in which case the pallets can be unloaded from the vehicle to kerbside.
| Planning point | What to confirm | Why it matters |
|---|---|---|
| Vehicle access. | Check road width, weight or height restrictions, turning space, gates, loading zones and permitted delivery times. | The vehicle offered for the order must be able to reach and leave the kerbside delivery point. |
| Tail-lift availability. | Confirm whether the agreed haulier vehicle includes a tail lift and whether a 7.5-tonne vehicle is suitable for the site. | Tail-lift provision is not automatic and depends on order size, vehicle tonnage and road restrictions. |
| Unloading responsibility. | Arrange sufficient customer staff to receive and unload the delivery unless kerbside tail-lift unloading is confirmed. | Standard delivery does not transfer pallet handling or movement into the building to the carrier. |
| Internal route. | Measure doors, corridors, lifts, stairs, corners and floor protection from kerbside to the assembly rooms. | Flat-packed components still require a clear and practical route through the building. |
| Storage and assembly. | Provide a dry, secure pallet area and organised space for checking and assembling components. | Poor staging can block access, mix components or delay the installation programme. |

Confirm vehicle restrictions, access, turning space and a safe kerbside unloading point.

Arrange receiving staff and confirm whether the agreed vehicle includes tail-lift unloading.

Verify every doorway, corridor, lift, stair and storage area before dispatch.
| Delivery scenario | Confirmed service position | Customer preparation |
|---|---|---|
| Vehicle without a tail lift. | Kerbside delivery by a third-party haulier without carrier tail-lift unloading. | Provide suitable staff and any site equipment required to unload the palletised order safely. |
| 7.5-tonne tail-lift vehicle. | Where agreed and accessible, the vehicle can unload the pallets from the vehicle to kerbside. | Provide staff to receive the order and move all pallets or components beyond kerbside. |
| Restricted road or site access. | Vehicle size and tonnage must be selected around verified legal and physical restrictions. | Supply accurate access information before the delivery arrangement is confirmed. |
| International delivery. | Palletised delivery is arranged through a third-party international haulier under the agreed quotation. | Confirm the destination, site access, receiving contact, unloading resources and any project-specific requirements. |
| Project with installation support. | Best Bunk Beds can offer installation for projects of 50 or more bunk beds, subject to an agreed scope. | Do not assume unloading or internal movement is included unless it is expressly stated in the quotation. |
MADE IN THE UK
10 YEAR WARRANTY
BUILT FOR SAFETY
MADE TO LAST. BUILT TOUGH
EXPERTS IN BUNK BEDS